Which of the following is an example of system utility software? MCQ with Answer and Explanation
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Question #1
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What type of application software is specifically designed to create, track, and manage customer service support tickets and troubleshooting queues?
Correct Answer: Option A
Explanation:
Help desk applications centralize customer support requests, tracking issues from submission through resolution.
Help desk applications centralize customer support requests, tracking issues from submission through resolution.
This question belongs to:
Computer
Computer Software
Question #2
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A system program that stays in memory to monitor network connection requests and route incoming web traffic to an internal server is a:
Correct Answer: Option B
Explanation:
Web server daemons (like Apache or Nginx) run as background services to listen for and respond to incoming network web requests.
Web server daemons (like Apache or Nginx) run as background services to listen for and respond to incoming network web requests.
This question belongs to:
Computer
Computer Software
Question #3
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What form of malicious software is designed to encrypt a user's files, rendering them inaccessible until a decryption key fee is paid?
Correct Answer: Option C
Explanation:
Ransomware is malware that hijacks user files via encryption, demanding payment to restore access. Security utilities work to block it.
Ransomware is malware that hijacks user files via encryption, demanding payment to restore access. Security utilities work to block it.
This question belongs to:
Computer
Computer Software
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